Return Policy

Contact Us First

Please contact us at (800)-637-6912 or info@thetroutfitter.com before returning any item or initiating a refund.

We are committed to resolving any issues promptly and may offer alternatives to a refund, such as replacement, repair, or exchange.

Conditions for Refunds

You may return defective or incorrect items for a replacement, correction of the defect, or a full refund at our discretion.

Exchanges

Exchanges in size, weight, etc., are subject to availability. We may exchange the item or provide a refund minus a restocking fee equivalent to our outbound freight.

Refund Process

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Exceptions

Certain items may not be eligible for a refund. These include personalized items or items damaged due to customer mishandling.

Shipping

You may be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.